Friday, November 30, 2018

Always Inquire, Nothing Confirmed – Why Continue? Business to Business Model



I have in the 10 years of my professional career met so many instances where inquiries are sent, no confirmations were given. I have lost so many to competitors where I know I have quoted, but still given to other vendors. Information is taken, advice is taken, and even pricing is ok but I never win that booking.

I have never given up! I has always replied to every email fast, given the same attention to detail, always picked up my phone to give advice even though it seemed like a waste of time from a business perspective.

This nature of not giving up but keeping at it, in the long run gives your vendor the acknowledgment business coming or not you have had their back, give them sound advice on the product and also served them.

You need one day for this vendor to give that chance and they are all yours, because you have given a different form of dedication that is not the usual from other business partners.

This has shown them over the years you are an authority on what you sell and what you talk. That confidence is what breaks ground. This confidence is what even a B2B vendor starts giving your referrals.

You are an email or a call away from your next business partner or invoice.

Cheers!

LISWITH


Maldives

Saturday, November 3, 2018

The One Magic Trick that All Hoteliers can create



The hospitality industry is ever growing, and the world keeps adding more.

There is only one simple trick any hotel, motel, resort, villa or inn can do to make any guest stay memorable.

I understand we try to set ourselves apart from, the amenities, the bathtubs, the free Wi-Fi, the Pools, and the list just keeps getting longer.

Do you know all of these fancy things one might have in a room or put into a room might not be used by all guests or even most guests?

The trick is simple, make the “BREAKFAST EXPERIENCE MAGICAL”. Not all guests use the pool, not all guests use the unlimited Wi-Fi, not all guests might use the amazing fine dining restaurants, and not all guests might use the glass bottom tub.

Almost ALL GUESTS eat Breakfast.

The dinner and lunch are important nonetheless but Breakfast is how you can set your property apart.
May it be one night stay, or two weeks stay. Breakfast is the common thing everyone will have.

Trust me as a fellow traveler, and someone from the travel industry; you don’t make a signature in a guests mind with the breakfast you leave no considerable footprint in any sort of referrals. The destination might get a referrals but sadly not your property.

Take time think I call this the “Breakfast Experience”

Cheers!

Hoping to see you again soon

LISWITH


Maldives

Friday, October 5, 2018

Growing your Market – Travel Agents, Tour Operators & Destination Management Companies.





Simple steps to grow your market achieve your goals.

  • Key Holidays – find the key holidays relevant for your market, which is more for couples and which holidays more families travel. Helps you forecast the arrivals better beforehand.
  • What options, tours or itineraries do they offer? Finding what they offer, what options they provide. Allows you to do a framework of the costing they are going to offer. So you have an idea or can provide an alternative which is better.
  • How many days / months ahead do they book? Always know this forecasting an important. Getting ready before hand or just sending promotions right before the planning to travel period. Some inquiries before and book last minute these travel patterns should be always identified.
  • Who are you losing to? This is always VERY important. You might lose the race but always be aware who you lost to. What options they offer is helpful to overcome this, to see what they offered that I did not think of and how they arrived at that cost.
  • Key events for the market. This is influence creating, branding creating, and knowledge gathering opportunities.

Happy Selling & Cheers!

LISWITH


Maldives