I am writing on some questions most might think but never would speak out loud in the travel industry.
The increasing number of hotels, resorts have been overwhelming. So many luxury investments and expansions around the world. As for the destination, I am familiar with Maldives is due to open 6 new luxury exciting hotel chains by the end of this year.
Does the increasing bed count in hotels, increase the travel community globally? Is luxury going to remain expensive and for the elite who can afford? What are we doing to expand awareness of the destinations we sell? Are we understanding that industry disruptors such as AirBnB exist in the world? Are we acknowledging the fact the budget of Traveler is getting smaller? Are we acknowledging great service, great customer interactions are a norm now?
These are questions I often ponder been an insignificant member of the travel community. Would we be able to gain back the trust of our fellow travelers? Would we come to agreement luxury is something entailed for all travelers? Luxury is not to be defined by price no more.
To the global investment expansions occurring on a daily and yearly basis, are we ready for the disruption about to happen in the years to come?
Are we ready not to sell one brand but focus on selling the destination with harmony and share the fruits? Are we ready to give that happiness we stand by to create memories to our fellow travelers back?
These are thoughts as an industry we should question and ponder about the industry we believe as The Ritz-Carlton Hotel Company motto states "We are Ladies and Gentlemen serving Ladies and Gentlemen."
LISWITH OBINAMUNI
Maldives
