Knowing Your Destination

Destinations, knowing your exact point of destination is a very important note that the passenger should have for eg:
Once i had a passenger his destination was Washington US, as many may not know there are three Washington's in the US ,Washington DC ,Washington Baltimore ,Washington Seattle.Well long story short his actual destination had been Washington Seattle where as he ended up in DC where he had to take a domestic flight in order to reach to his proposed destination.
So the knowledge on your actual destination is a must, and travel agents should advise passengers and seek more information in order to make your reservations if not miscommunications such as these can lead customer disatisfaction and to huge mishaps.

Note which exact city and place you want to visit a planned out itinerary in your head, so suggestions and advice given by your agent will only expand your idea but change your whole course.(specially if you and a co operate where time is your most important factor)

Leisure traveller your scenarion may change a bit as seeking advise with a wider opnion and variety of options and destinations is much better when seeking travel advice.
But if are a leisure seeking a certain purpose like for eg: See the white house Washington DC is your place not Seatle.

So a travel agent should have a keen ear on to what the passenger wants and seeks, passenger should have a rough idea on what he/she seeks.

Excess Baggage

Please Note its a passengers privileage if flying on Migrant or student visa for the agent to get you excess baggage.

Because as passengers are nto advised agents take the advantage you knowing your rights as a passenger may win you the knowledge.

Please do note if flying on tourist visa excess baggage only could be a simple request from the agent to the airline, if the request is not confirmed, the paseenger blaming tha agent is useless. As excess bagge is on control only through the arline on which the passnger choses to travel.

Economy class : 20 Kg
Business class: 30 Kg
First Class: 30 Kg
Skilled Migrant : 30 - 40kg
StudentL 30 - 40kg

Note : Excess bagge letter no copies can be produced at the airport Orignal letter is required it is a must!