Saturday, October 10, 2009

Toursim in sri Lanka through my eye

What does Sri Lanka lack in Tourism?

Ever thought why the pearl of the Indian ocean lacks tourism, once it was blamed the civil war; why now? does it lack beauty? or the sun? or the warm and welcoming atmosphere?

Ever thought of the possibilities how tourism in our country could be increased and what we lack?

Sri Lanka does not lack beauty,hospitality it is just creativity of out the box we lack.

What do we lack?

Service; most recognized hotels in Sri Lanka lack the knowledge of customer service in small things eg: Waiters, renounced profession taken as simplicity in Sri Lanka

How to improve:

Waiter he is an artist the face of the hotel at first hand. What he requires is language skills not only in his mother tongue and English more the variety the better. Customer satisfaction to know the customer is always right to get his deliverable is his/her main objective.
The smile and the good morning does not fly in the real world paying interest to your client is what make him/her not think twice for a recommendation or for a visit again!A job lightly taken into regard has many skills needs language,persuasion,warm friendly outgoing nature,mainly the desire for what you do.

Surrounding environment :

Beaches paradise, Sri Lanka covered all over with water but sadly consists of mainly unclean beaches in touristic areas.
Beach sports introduction; snorkeling,surfing,speed boats.

Rates:

Not organized when a client asks for rates the immediate methods of reservations should be introduced. Routine and itineraries variety tours fixed should be included; not only heritage sites but to places like Beruwela,China bay,Ambalangoda,Kirinda.
Variety packages fixed routine introduction.

Eco tourism should be more enhanced ; we consist of natural beaches,natural habitats, wild parks, natural rain forests.
Whale watching
Rafting
Bird Watching
Snorkeling

Heritage:

Proper organization of historical places Tours according to Eras of Sri Lanka ; Polonaruwa Period, Anuradhapura Period making recreational stories for the passengers to live through the period again.

Excitement and thinking out of the box is what makes the stay fun.

Think Creative:

Organize tours for the ; best snorkeling,surfing,food lovers,history fans,hikers,honeymooners.


Facts most of us do not know :

Most countries requires only on arrival visa to enter our mother land Sri Lanka.

We have a Train which goes around Sri Lanka.

Random thinking is what spices us to think is what I have presented

Thanking you for your time.

Liswith Obinamuni

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